# ZafeConnect

> ZafeConnect is a Danish messaging provider for enterprise customers, offering A2P SMS, RCS, iMessage, email and a CPaaS platform with analytics included. Pay per delivered message, with no setup or subscription fees.

## Key facts (each can be verified on the pages linked below)
- Company: ZafeConnect ApS (CVR 39532905; ZafeConnect was founded in 2024; the CVR number was registered in 2018 for an earlier business and the name changed to ZafeConnect ApS in June 2024; spelled Zafeconnect ApS in some older documents), Frydenlundsvej 30, 2950 Vedbæk, Denmark. Contact: info@zafeconnect.com, +45 71997988. Customer login: https://app.zafeconnect.com/
- Customers: enterprise organisations. Smaller businesses are served by Wezend (https://wezend.com/), a technology partner in the same company group.
- Named customers (see https://www.zafeconnect.com/customers): ZafeHouze ApS (uses email and SMS). Case study: https://www.zafeconnect.com/customers/zafehouze (no figures; the customer's own assessment).
- Referral partners (named with written permission; not customers): Bureau Konsulenterne (agency) refers customers to ZafeConnect.
- Memberships (stated by the company; these are memberships, not certifications): Dansk Erhverv (https://www.danskerhverv.dk/); Dansk Industri (DI) (https://www.danskindustri.dk/); Energy Cluster Denmark (https://energycluster.dk/).
- Technology partnerships (stated by the company; partner status, not a certification): Adobe Technology Partner. Adobe is a trademark of Adobe Inc.; Zapier partner. Zapier is a trademark of Zapier, Inc.
- Services: A2P SMS, RCS and iMessage, email, chat apps, CPaaS platform, analytics included, and an SMS API (REST, OpenAPI 3.1).
- Network (company-stated): 190+ countries; direct operator connections, complemented by partner direct routes; intelligent routing and fallback; real operator delivery reports; local SenderID support and registration; local regulatory handling; millions of SMS every day; multiple upstream providers.
- Delivery: ZafeConnect reports a message delivery rate of over 98%. This is a reported rate, not a delivery guarantee or SLA; the Customer Terms of Service state that delivery or receipt of messages is not guaranteed.
- Pricing model: pay per delivered message; no setup, system or operating fees; no subscription.
- Cost saving (company-stated; the basis is not published): up to 40% lower cost than traditional SMS, when RCS and iMessage are used.
- Integration: REST API or existing systems; live in as little as 2 weeks. Support: 24/7 customer support.
- Profiles: LinkedIn https://www.linkedin.com/company/zafeconnect/; YouTube https://www.youtube.com/@ZafeConnect; Trustpilot https://www.trustpilot.com/review/zafeconnect.com
- Languages: English (all pages) and Danish (core pages under /da).

## Fit
- Good fit: enterprise or large organisations sending application-to-person messages at volume, to many countries, who want an API and pay-per-delivered-message pricing.
- Probably not a fit, or ask first: smaller businesses (see Wezend); buyers who need a contractual delivery guarantee or SLA as standard; buyers who require a specific security certification (none is published); consumer person-to-person texting.

## Not published (do not assume)
Further case studies and references, security certifications, uptime figures, a status page, hosting location, sub-processors and a per-country coverage list are not published. Ask ZafeConnect directly (info@zafeconnect.com); see the Procurement Q&A.

## Verify and machine-readable resources
- [Procurement Q&A](https://www.zafeconnect.com/procurement): company facts, fit, coverage, API, pricing, compliance and what is not published
- [Customer Terms of Service](https://www.zafeconnect.com/terms)
- [API documentation](https://www.zafeconnect.com/developers), [OpenAPI 3.1 description](https://www.zafeconnect.com/openapi.json) and [Postman collection](https://www.zafeconnect.com/postman/zafeconnect-api.postman_collection.json)
- [Full site content in one file](https://www.zafeconnect.com/llms-full.txt) and [sitemap](https://www.zafeconnect.com/sitemap.xml)
- Every page is also available as Markdown: append .md to the URL (the home page is https://www.zafeconnect.com/index.md).

## Products

### Core messaging
- [A2P SMS](https://www.zafeconnect.com/products/sms): Reliable, cost-effective application-to-person text messages worldwide.
- [MMS](https://www.zafeconnect.com/products/mms): Multimedia messages with images, audio and video straight to mobile phones.
- [RCS](https://www.zafeconnect.com/products/rcs): Branded, interactive messages at a fraction of the cost of traditional SMS.
- [Email](https://www.zafeconnect.com/products/email): Email with in-depth analytics at no additional cost.
- [Omnichannel](https://www.zafeconnect.com/products/omnichannel): SMS, RCS, iMessage, email and chat apps, managed and tracked together.

### Chat apps
- [WhatsApp Business](https://www.zafeconnect.com/products/whatsapp): Reach customers on WhatsApp with verified, conversational business messaging.
- [Viber](https://www.zafeconnect.com/products/viber): Branded, rich business messages on Viber.
- [Telegram](https://www.zafeconnect.com/products/telegram): Automated and interactive messaging on Telegram.
- [Signal](https://www.zafeconnect.com/products/signal): Reach privacy-conscious customers where end-to-end encryption matters.
- [Apple Messages for Business](https://www.zafeconnect.com/products/apple-messages): Verified, rich business conversations inside iMessage.
- [LINE](https://www.zafeconnect.com/products/line): Business messaging on LINE, a leading chat app in several Asian markets.
- [Messenger](https://www.zafeconnect.com/products/messenger): Customer conversations on Messenger, alongside your other channels.

### Platform & automation
- [Chatbot](https://www.zafeconnect.com/products/chatbot): Automated conversations across SMS, RCS and chat apps.
- [Analytics](https://www.zafeconnect.com/products/analytics): Cross-channel tracking and reporting at no additional cost.
- [Knowledge Base](https://www.zafeconnect.com/products/knowledge-base): One source of truth for chatbots, agents and self-service.
- [CPaaS Platform](https://www.zafeconnect.com/products/cpaas): One platform for APIs, message flows and worldwide reach.
- [2-Way Messaging](https://www.zafeconnect.com/products/two-way-messaging): Let customers reply and keep the conversation going.

### Voice & numbers
- [Voice API](https://www.zafeconnect.com/products/voice-api): Programmatic voice calls and automated voice messages.
- [SenderID](https://www.zafeconnect.com/products/sender-id): Let customers see who is writing before they open the message.
- [SenderID Protection](https://www.zafeconnect.com/products/senderid-protection): Help stop others from sending SMS under your sender name.
- [Phone Numbers](https://www.zafeconnect.com/products/phone-numbers): Local and international numbers for two-way messaging and calls.
- [Call Anonymization](https://www.zafeconnect.com/products/call-anonymization): Let two parties talk without revealing their real phone numbers.
- [Numbers Lookup](https://www.zafeconnect.com/products/numbers-lookup): Validate phone numbers and check whether they can be reached.

### Mobile & payments
- [Push Notifications](https://www.zafeconnect.com/products/push-notifications): Instant alerts and nudges to app users on iOS and Android.
- [Mobile Operator Payment](https://www.zafeconnect.com/products/mop): Charge purchases to the customer’s mobile phone account.

## Global network

- [Global network overview](https://www.zafeconnect.com/network): ZafeConnect’s global messaging network: 190+ countries, direct and partner direct routes, intelligent routing, real delivery reports and local compliance.
- [Global coverage](https://www.zafeconnect.com/network/global-coverage): One platform, one integration, 190+ countries.
- [Operator connections](https://www.zafeconnect.com/network/operator-connections): Direct connections plus partner direct routes.
- [Intelligent routing](https://www.zafeconnect.com/network/intelligent-routing): The best route per message, and fallback when it matters.
- [Delivery reports](https://www.zafeconnect.com/network/delivery-reports): Real operator DLRs, in the API, webhooks and analytics.
- [Local SenderID](https://www.zafeconnect.com/network/local-sender-id): Your brand name as sender, registered where required.
- [Local compliance](https://www.zafeconnect.com/network/compliance): Local regulatory handling, country by country.
- [Capacity](https://www.zafeconnect.com/network/capacity): Millions of SMS every day, built for enterprise volumes.
- [Redundancy](https://www.zafeconnect.com/network/redundancy): Multiple upstream providers, with failover.

## Dansk (Danish pages)

- [ZafeConnect | Global SMS og enterprise-beskedplatform](https://www.zafeconnect.com/da): Dansk beskedudbyder til enterprise-kunder: global A2P SMS, RCS, iMessage, e-mail og en CPaaS-platform med analyse inkluderet. Betal kun for leverede beskeder.
- [Beskedløsninger til enterprise-kunder](https://www.zafeconnect.com/da/loesninger): Beskedløsninger til enterprise-kunder: A2P SMS, RCS, e-mail og CPaaS på én platform med analyse inkluderet. Udforsk efter kanal, branche eller behov.
- [A2P SMS-udbyder til enterprise](https://www.zafeconnect.com/da/a2p-sms): A2P SMS-udbyder til enterprise-kunder: alarmer, engangskoder og notifikationer til 190+ lande med failover-routing og betaling pr. leveret besked.
- [SMS API til enterprise: REST og webhooks](https://www.zafeconnect.com/da/sms-api): ZafeConnects SMS API sender transaktions- og bulk-SMS via ét REST-endpoint med signerede leveringswebhooks, planlægning og fallback til andre kanaler.
- [Global SMS-udbyder: netværk i 190+ lande](https://www.zafeconnect.com/da/netvaerk): ZafeConnects globale beskednetværk: 190+ lande, direkte og partner-direkte ruter, intelligent routing, rigtige leveringsrapporter og lokal compliance.
- [SMS-dækning pr. land: 190+ lande](https://www.zafeconnect.com/da/netvaerk/global-daekning): Nå kunder i 190+ lande med ét API og én platform. ZafeConnect kombinerer direkte operatørforbindelser og partnerruter til global SMS-rækkevidde.
- [Direkte operatørforbindelser til SMS](https://www.zafeconnect.com/da/netvaerk/operatorforbindelser): Sådan når ZafeConnect mobiloperatører over hele verden: direkte forbindelser kombineret med partner-direkte ruter til global SMS-rækkevidde.
- [Intelligent SMS-routing og fallback](https://www.zafeconnect.com/da/netvaerk/intelligent-routing): ZafeConnect router hver besked over den bedste tilgængelige rute og falder tilbage til alternativer, hvis en rute har problemer: pålidelig enterprise-SMS.
- [SMS-priser: Betal pr. leveret besked](https://www.zafeconnect.com/da/priser): ZafeConnect opkræver kun for leverede beskeder: ingen oprettelses-, system- eller driftsgebyrer og intet abonnement. Se, hvad prisen afhænger af.
- [Hvad er A2P-beskeder? En guide](https://www.zafeconnect.com/da/hvad-er-a2p-sms): A2P-beskeder (application-to-person) forklaret: hvad det er, forskellen til P2P, typiske brugsscenarier, kanaler og hvad du skal kigge efter hos en udbyder.
- [Om ZafeConnect | Dansk beskedudbyder i Vedbæk](https://www.zafeconnect.com/da/om-os): ZafeConnect (ZafeConnect ApS) er en dansk beskedudbyder i Vedbæk, der leverer A2P SMS, e-mail og RCS til virksomheder over hele verden.
- [Kontakt ZafeConnect | Tal med vores beskedteam](https://www.zafeconnect.com/da/kontakt): Kontakt ZafeConnect i Vedbæk: skriv til info@zafeconnect.com, ring på +45 71997988, aftal et møde eller send os en besked.
- [Produkter til erhvervsbeskeder](https://www.zafeconnect.com/da/produkter): SMS, RCS, iMessage, e-mail, push og CPaaS på én platform. Se produkterne og find den kanal og de funktioner, der passer til dit behov.
- [Beskedløsninger til brancher](https://www.zafeconnect.com/da/brancher): Sådan bruger finans, offentlig sektor, webshops, sundhed og logistik erhvervsbeskeder, og hvad du skal kigge efter hos en beskedudbyder i din branche.
- [Guides til valg af beskedudbyder](https://www.zafeconnect.com/da/guides): Guides til dig, der skal vælge SMS-gateway, CPaaS-platform eller beskedudbyder: hvad du skal spørge om, og forskellen på aggregator og direkte forbindelser.
- [CPaaS-platform til erhvervslivet](https://www.zafeconnect.com/da/cpaas): Hvad en CPaaS-platform er, hvad ZafeConnects platform indeholder, hvem den passer til, og hvordan du kommer i gang. Live på så lidt som 2 uger.
- [RCS til erhverv: forskellen på SMS og RCS](https://www.zafeconnect.com/da/rcs-erhvervsbeskeder): RCS-erhvervsbeskeder forklaret: hvad RCS tilføjer til SMS, billeder og knapper, SMS som fallback og hvad RCS koster i Danmark sammenlignet med SMS.
- [Apple Messages for Business til enterprise](https://www.zafeconnect.com/da/apple-messages-for-business): Apple Messages for Business (iMessage Business Chat) til enterprise: verificerede samtaler, rige interaktioner og fordele i forhold til SMS. Spørg ZafeConnect.
- [SenderID Protection mod SMS-spoofing](https://www.zafeconnect.com/da/sender-id-beskyttelse): Beskyttelse af afsender-ID mod SMS-spoofing: hvad det er, hvordan det virker, hvad der skal til, og at det har et separat månedligt gebyr. Spørg om dine lande.
- [Mobilbetaling over telefonregningen](https://www.zafeconnect.com/da/mobilbetaling-mop): Mobile Operator Payment (MOP) forklaret: hvad mobilbetaling over telefonregningen er, hvad den bruges til, og hvad der afhænger af land og operatør.
- [Push-notifikationer og SMS sammen](https://www.zafeconnect.com/da/push-notifikationer): Enterprise push-notifikationer sammen med SMS: nå app-brugere med push og alle andre med SMS, RCS eller e-mail fra én platform.
- [E-mail og SMS sammen til erhverv](https://www.zafeconnect.com/da/e-mail): E-mail og SMS fra én platform: transaktionsmails, kvitteringer og notifikationer med fælles analyse uden ekstra omkostning. Sådan kombinerer du kanalerne.
- [Omnichannel-beskeder på én platform](https://www.zafeconnect.com/da/omnichannel): Omnichannel-beskeder: SMS, RCS, iMessage, e-mail og chat-apps med én integration, omkostningsbevidst routing og fælles sporing. Analyse er inkluderet.
- [SMS-analytics og leveringsrapporter](https://www.zafeconnect.com/da/sms-analytics): Hvilke data du bør følge i SMS-analytics, og hvordan du overvåger SMS-levering. Analyse på tværs af e-mail, RCS, iMessage og SMS er inkluderet.
- [SMS til finansielle tjenester og engangskoder](https://www.zafeconnect.com/da/brancher/finansielle-tjenester): Sådan vælger du en pålidelig A2P SMS-partner til bank, forsikring og betaling, og hvordan du sender engangskoder så sikkert som muligt.
- [Sikre SMS-løsninger til offentlig sektor](https://www.zafeconnect.com/da/brancher/offentlig-sektor): Hvad du skal spørge en udbyder om, når kommune, myndighed eller forsyning vil sende SMS: databehandleraftale, underdatabehandlere, logs og indhold.
- [SMS-gateway til webshops: sådan vælger du](https://www.zafeconnect.com/da/brancher/webshops-og-detail): Sådan vælger du SMS-gateway til din webshop: kriterier for levering, pris og samtykke, og hvordan du sender ordre- og forsendelsesnotifikationer.
- [Aftalepåmindelser på SMS til sundhed](https://www.zafeconnect.com/da/brancher/sundhed): Aftalepåmindelser på SMS til klinikker og sundhedsorganisationer: sådan mindsker du udeblivelser med svarfunktion og passer på følsomme oplysninger.
- [SMS til logistik og levering: notifikationer](https://www.zafeconnect.com/da/brancher/logistik-og-levering): Leveringsnotifikationer, tovejskontakt og skjulte numre til logistik og levering: sådan når du modtagere i mange lande og undgår fejlede beskeder.
- [Sådan vælger du SMS-gateway og beskedudbyder](https://www.zafeconnect.com/da/valg-af-beskedudbyder): Tjekliste til enterprise-købere: hvad du skal kigge efter hos en SMS-gateway og en beskedudbyder, og hvordan du sammenligner levering, pris, support og data.
- [Hvad er en SMS-aggregator? Direkte ruter](https://www.zafeconnect.com/da/hvad-er-en-sms-aggregator): Hvad en SMS-aggregator er, hvordan beskeder når operatøren via direkte og partner-direkte ruter, og hvilke spørgsmål du bør stille en SMS-gateway-udbyder.
- [Hvad er CPaaS? Fordele og valg af platform](https://www.zafeconnect.com/da/hvad-er-cpaas): CPaaS forklaret: hvordan en platform giver dig beskeder og voice via API, hvad du kan bygge, fordelene ved kundekommunikation og hvordan du vælger.
- [SMS-spoofing og beskyttelse af afsender-ID](https://www.zafeconnect.com/da/sms-spoofing-og-sender-id-beskyttelse): Hvordan SMS-spoofing virker, hvorfor afsendernavne er lette at forfalske, hvad du selv kan gøre, og hvornår SenderID Protection kan hjælpe.
- [Failover og redundans til SMS-beskeder](https://www.zafeconnect.com/da/netvaerk/redundans): Hvad failover og redundans betyder for SMS, hvad du bør spørge en udbyder om, og hvad ZafeConnect oplyser om flere upstream-leverandører og failover-systemer.
- [SMS-kapacitet: millioner af SMS hver dag](https://www.zafeconnect.com/da/netvaerk/kapacitet): ZafeConnect bærer millioner af SMS hver dag. Se, hvad kapacitet betyder for en SMS-gateway: spidsbelastninger, API-grænser og hvad du skal spørge om.
- [SMS og GDPR: Hvad en udbyder kan og ikke kan](https://www.zafeconnect.com/da/netvaerk/compliance): Findes der “fuld compliance” for SMS? Se ansvarsfordelingen mellem afsender og udbyder under GDPR og hvad ZafeConnect oplyser. Ikke juridisk rådgivning.
- [Overvåg SMS-levering med leveringsrapporter](https://www.zafeconnect.com/da/netvaerk/leveringsrapporter): Sådan overvåger du SMS-levering: operatørernes leveringsrapporter (DLR), webhooks og analyse, og hvilke data en SMS-analyseplatform bør give dig.
- [Afsender-id til SMS i forskellige lande](https://www.zafeconnect.com/da/netvaerk/lokale-sender-id): Afsendernavn eller nummer? Reglerne for afsender-id til SMS varierer fra land til land. Se, hvad der typisk gælder, og hvad ZafeConnect hjælper med.
- [ZafeHouze: e-mail og SMS fra én leverandør](https://www.zafeconnect.com/da/kunder/zafehouze): Sådan begyndte ZafeHouze, en teknologivirksomhed, at sende e-mail og SMS fra én leverandør: SMS via API’et, e-mail via platformen, under eget afsendernavn.
- [Sådan virker ZafeConnect: video om beskedplatformen](https://www.zafeconnect.com/da/saadan-virker-det): En kort video om, hvordan en besked rejser gennem ZafeConnect, fra dit system til operatøren, med routing, fallback og leveringsrapporter. Med udskrift.
- [ZafeConnect Blog: Guides til erhvervsbeskeder](https://www.zafeconnect.com/da/blog): Praktiske artikler om A2P SMS: levering, engangskoder, afsendernavne, RCS, WhatsApp, samtykke og valg af beskedudbyder.
- [Sådan kommer en SMS frem til telefonen](https://www.zafeconnect.com/da/blog/saadan-kommer-en-sms-frem): Følg én A2P SMS fra din applikation til telefonen: API-kaldet, routing, operatørnetværket, leveringen og rapporten, der kommer tilbage.
- [SMS-længde: GSM-7, Unicode og segmenter](https://www.zafeconnect.com/da/blog/sms-laengde-gsm-7-unicode-segmenter): Derfor kan én SMS tælle som to eller tre: grænserne på 160 og 70 tegn, hvordan emoji og krøllede citationstegn ændrer kodningen, og sådan holder du prisen nede.
- [Afsendernavn, langt nummer eller kortnummer?](https://www.zafeconnect.com/da/blog/afsendernavn-langt-nummer-eller-kortnummer): Afsendernavn, langt nummer eller kortnummer: Hvad hver type er, hvad den kan og ikke kan, og hvordan du vælger til envejsbeskeder eller tovejssamtaler.
- [Telefonnumre i E.164: format og validering](https://www.zafeconnect.com/da/blog/telefonnumre-i-e164-format-og-validering): Sådan gemmer og validerer du telefonnumre til beskeder: E.164-formatet, landekoder, indledende nuller, og hvorfor et nummertjek før afsendelse sparer penge.
- [SMS-leveringskvitteringer forklaret](https://www.zafeconnect.com/da/blog/leveringskvitteringer-forklaret): Hvad “leveret” betyder i en SMS-leveringsrapport, de andre statusser du ser, hvorfor nogle destinationer giver mindre detaljer, og hvordan du bruger data.
- [Failover-routing til SMS forklaret](https://www.zafeconnect.com/da/blog/sms-failover-routing-forklaret): Hvad failover-routing er, hvordan en udbyder opdager en rute, der fejler, forskellen på kanal-fallback, og hvordan du undgår dobbelte engangskoder.
- [Engangskoder pr. SMS: best practice](https://www.zafeconnect.com/da/blog/engangskode-sms-best-practice): Sådan skriver og sender du engangskoder, som folk bruger, og som angribere ikke kan udnytte: ordlyd, længde, udløb, grænser for gensendelse og autoudfyldning.
- [SMS-koder, authenticator-apps eller passkeys?](https://www.zafeconnect.com/da/blog/sms-koder-authenticator-eller-passkeys): Sammenlign SMS-engangskoder, authenticator-apps og passkeys som anden faktor: rækkevidde, sikkerhed, pris og besvær, og hvordan du kombinerer dem.
- [SIM-swap-svindel og SMS-koder](https://www.zafeconnect.com/da/blog/sim-swap-svindel-og-sms-koder): Hvad SIM-swap-svindel er, hvorfor den truer SMS-engangskoder, advarselstegnene, og de kontroller en virksomhed kan tilføje uden at opgive SMS.
- [SMS-pumping: opdag og stop svindlen](https://www.zafeconnect.com/da/blog/sms-pumping-saadan-stopper-du-kunstig-trafik): Hvad SMS-pumping (kunstigt oppustet trafik) er, tegnene i dine tal, og de kontroller der stopper det: hastighedsgrænser, landeregler og botkontrol.
- [Samtykke til SMS: sådan dokumenterer du det](https://www.zafeconnect.com/da/blog/samtykke-til-sms-saadan-dokumenterer-du-det): Hvad du skal gemme, når en person accepterer at modtage tekstbeskeder: hvem, hvornår, hvordan, hvilken tekst de så, og hvordan du respekterer afmeldinger.
- [Transaktions- eller markedsføringsbesked?](https://www.zafeconnect.com/da/blog/transaktionsbeskeder-eller-markedsfoeringsbeskeder): Forskellen på transaktions-, service- og markedsføringsbeskeder, hvorfor operatører og myndigheder skelner mellem dem, og hvordan du håndterer gråzoner.
- [GDPR for teams, der sender beskeder](https://www.zafeconnect.com/da/blog/gdpr-for-teams-der-sender-beskeder): Hvad GDPR betyder for teams, der sender tekstbeskeder: telefonnumre som personoplysninger, behandlingsgrundlag, databehandlere, opbevaring og anmodninger.
- [RCS til erhverv: Hvad det tilføjer til SMS](https://www.zafeconnect.com/da/blog/rcs-til-erhverv): Hvad RCS til erhverv tilføjer til SMS, fx verificeret afsender, billeder og knapper, hvilke begrænsninger det har, og hvorfor en SMS-fallback stadig tæller.
- [WhatsApp Business-beskeder: det grundlæggende](https://www.zafeconnect.com/da/blog/whatsapp-business-beskeder-grundlaeggende): Sådan virker WhatsApp Business: samtykke, godkendte skabeloner, servicevinduet på 24 timer, beskedkategorier og en fallback til SMS.
- [Tovejs-SMS: svar, nøgleord og afmelding](https://www.zafeconnect.com/da/blog/tovejs-sms-svar-nogleord-og-afmelding): Sådan designer du tovejs-SMS: numre, der kan modtage, nøgleord som STOP og JA, routing af svar til det rigtige system og overdragelse til en medarbejder.
- [Webhooks til leveringsstatus: designguide](https://www.zafeconnect.com/da/blog/webhooks-til-leveringsstatus): Sådan bygger du et webhook-endepunkt til beskedstatus: bekræft hurtigt, håndtér dubletter og forkert rækkefølge, verificér signaturer og afstem huller.
- [SMS API: tjekliste før go-live](https://www.zafeconnect.com/da/blog/sms-api-tjekliste-foer-go-live): En praktisk tjekliste, før du sender rigtig trafik gennem et SMS API: nøgler, nummerformat, nye forsøg, hastighedsgrænser, webhooks, overvågning og landetests.
- [Hvad koster beskeder egentlig?](https://www.zafeconnect.com/da/blog/hvad-koster-beskeder-egentlig): Hvad du skal sammenligne ud over prisen pr. besked: segmenter, afregning ved afsendt eller leveret, gebyrer, valuta og moms, fejl og en fair sammenligning.
- [Sådan kører du en pilot med en beskedudbyder](https://www.zafeconnect.com/da/blog/saadan-koerer-du-en-pilot-med-en-beskedudbyder): En trin-for-trin-plan til at teste en SMS-udbyder med rigtig trafik: mål, lande, parallelle kørsler, de målinger du skal sammenligne, og fejl du skal undgå.
- [CPaaS-funktioner: tjekliste til købere](https://www.zafeconnect.com/da/blog/cpaas-funktioner-tjekliste): De vigtigste funktioner i en moderne CPaaS-platform som tjekliste: API, kanaler og fallback, routing, leveringsrapporter, analyse, pris og support.
- [Omnichannel-kunderejse: vælg kanal pr. trin](https://www.zafeconnect.com/da/blog/planlaeg-omnichannel-kunderejse): Sådan planlægger du en omnichannel-kunderejse: kanal pr. trin for SMS, RCS, iMessage, WhatsApp, e-mail og push, fallback-rækkefølge, samtykke og pris.
- [E-mail og SMS sammen: transaktionsbeskeder](https://www.zafeconnect.com/da/blog/kombiner-e-mail-og-sms-notifikationer): Sådan kombinerer du transaktionsmails og SMS: hvilken besked på hvilken kanal, timing, fallback begge veje, undgå dubletter og saml logs ét sted.
- [Push og SMS sammen: fallback og timing](https://www.zafeconnect.com/da/blog/push-notifikationer-og-sms-fallback): Hvornår er push nok, og hvornår skal SMS tage over? Tidsvinduer, forskelle i tilmelding og samtykke og sådan undgår du dubletter, når push og SMS kombineres.
- [SMS-integration med CRM: API eller connector?](https://www.zafeconnect.com/da/blog/integrer-sms-med-crm-og-forretningssystemer): Sådan forbinder du SMS og beskeder med et CRM: API eller færdig connector, webhooks, status tilbage i CRM, synkronisering af afmeldinger og go-live.
- [SMS gateway: 18 spørgsmål til din partner](https://www.zafeconnect.com/da/blog/spoergsmaal-til-en-sms-gateway-partner): Hvad skal du kigge efter, når du vælger en SMS-gateway-partner? 18 spørgsmål om levering, sikkerhed, pris, support, integration og exit til udbud og indkøb.
- [Hvad betyder en dansk SMS-udbyder?](https://www.zafeconnect.com/da/blog/hvad-betyder-dansk-sms-udbyder): Hvad en dansk SMS-udbyder betyder i praksis: selskab og kontrakt, support, databehandling, underdatabehandlere, afsenderregler og fakturering.
- [Alternativer til globale CPaaS-udbydere](https://www.zafeconnect.com/da/blog/alternativer-til-globale-cpaas-udbydere): Hvad du skal vægte, når du leder efter et alternativ til de store globale CPaaS-udbydere: størrelse, kontrakt, pris, support, region, kanaler og skift.
- [Bulk SMS: pris og leveringssikkerhed](https://www.zafeconnect.com/da/blog/bulk-sms-pris-og-leveringssikkerhed): Sådan sammenligner du bulk SMS på pris og levering samtidig: pris pr. leveret besked, rutekvalitet, leveringsrapporter, gebyrer, mængdetrin og test.
- [Afregning pr. leveret SMS forklaret](https://www.zafeconnect.com/da/blog/afregning-pr-leveret-sms): Pay per delivered mod pay per submitted: hvad “leveret” betyder, hvad du skal spørge om, og hvordan du ser faste gebyrer og abonnement i prisen.
- [Krav til support på en messaging-platform](https://www.zafeconnect.com/da/blog/krav-til-support-paa-en-messaging-platform): Hvad du skal kræve af support på en messaging-platform: døgnåben dækning, alvorlighedsniveauer, svartider, eskalering, teknisk support og statusside.
- [Sådan vurderer du internationale SMS-ruter](https://www.zafeconnect.com/da/blog/saadan-vurderer-du-internationale-sms-ruter): Sådan vurderer du internationale SMS-ruter: direkte forbindelser og aggregatorer, grå ruter, afsendernavne pr. land, pris og kvalitet, Asien, USA og failover.
- [SMS i store mængder: planlæg spidsbelastninger](https://www.zafeconnect.com/da/blog/sms-i-store-maengder-planlaeg-spidsbelastninger): Sådan sender du millioner af SMS uden forsinkelser: gennemløb, køer, prioritering, throttling, test og hvad du skal fortælle din udbyder før en spids.
- [SMS-nøgletal og overvågning i realtid](https://www.zafeconnect.com/da/blog/sms-noegletal-og-overvaagning-i-realtid): Hvilke tal du skal følge, når du sender SMS, hvordan du overvåger levering i realtid med webhooks og dashboards, og hvad du skal sætte alarmer på.
- [Beskeder til Norden: forskelle og tjekliste](https://www.zafeconnect.com/da/blog/beskeder-til-norden-fra-danmark): Hvad der typisk er forskelligt, når du sender fra Danmark til Sverige, Norge, Finland og Island: numre, afsendere, tegn, samtykke og en tjekliste.
- [Hvad koster RCS sammenlignet med SMS?](https://www.zafeconnect.com/da/blog/hvad-koster-rcs-i-forhold-til-sms): ZafeConnects listepriser for SMS, basis-RCS og rich RCS pr. besked, hvordan du sammenligner pris pr. leveret besked, og hvordan du vælger RCS-udbyder.
- [Rich media og knapper: hvilke kanaler kan hvad](https://www.zafeconnect.com/da/blog/rich-media-og-knapper-i-erhvervsbeskeder): Hvilke kanaler der understøtter billeder, knapper og interaktion: SMS, MMS, RCS, Apple Messages for Business og WhatsApp, krav og design af fallback.
- [Vurder en beskedudbyders databeskyttelse](https://www.zafeconnect.com/da/blog/vurder-beskedudbyders-databeskyttelse): Sådan vurderer du en beskedudbyders databeskyttelse, før du køber: databehandleraftale, underdatabehandlere, overførsler, opbevaring, adgang og hændelser.
- [Hvilken beskedkanal passer? SMS, RCS, WhatsApp](https://www.zafeconnect.com/da/hvilken-kanal): Svar på fire spørgsmål og se, hvilken kanal du bør starte med, og hvilken du bør have som reserve: SMS, RCS eller WhatsApp Business.
- [SMS-listepriser pr. land i DKK og EUR](https://www.zafeconnect.com/da/priser/priser-pr-land): ZafeConnects listepriser for SMS og RCS pr. besked, i DKK og EUR, ekskl. moms. 140 destinationer er prissat her; ZafeConnect når 190+ lande.

## Solutions by industry

- [Banking & financial services](https://www.zafeconnect.com/industries/financial-services): Verification codes, transaction alerts and customer notifications at scale.
- [Retail & e-commerce](https://www.zafeconnect.com/industries/retail-ecommerce): Order updates, offers and service conversations across every channel.
- [Healthcare & life sciences](https://www.zafeconnect.com/industries/healthcare): Appointment reminders and patient notifications, handled with care.
- [Logistics & delivery](https://www.zafeconnect.com/industries/logistics-delivery): Delivery updates, ETAs and protected calls between couriers and customers.
- [Travel & hospitality](https://www.zafeconnect.com/industries/travel-hospitality): Confirmations, check-in details and live updates for guests on the move.
- [Public sector & utilities](https://www.zafeconnect.com/industries/public-sector-utilities): Notices, alerts and reminders that reach people reliably.

## Solutions by use case

- [One-time passcode (OTP) verification](https://www.zafeconnect.com/use-cases/otp-verification): Fast, reliable delivery of verification codes.
- [Appointment reminders](https://www.zafeconnect.com/use-cases/appointment-reminders): Reminders with confirm and reschedule built in.
- [Order and delivery notifications](https://www.zafeconnect.com/use-cases/order-and-delivery-notifications): Confirmations, shipping updates and delivery alerts.
- [Transaction and security alerts](https://www.zafeconnect.com/use-cases/transaction-alerts): Fast, recognisable alerts for payments and account activity.
- [Promotional campaigns](https://www.zafeconnect.com/use-cases/promotional-campaigns): Consent-based offers with rich content and clear results.
- [Customer support conversations](https://www.zafeconnect.com/use-cases/customer-support-conversations): Conversations, chatbots and handover on one platform.

## Guides and reference

- [What is A2P messaging](https://www.zafeconnect.com/resources/what-is-a2p-messaging): A2P messaging explained, with uses, channels and provider criteria.
- [What is an SMS aggregator](https://www.zafeconnect.com/resources/what-is-an-sms-aggregator): How SMS aggregators reach operators, and what to ask any provider.
- [SMS vs RCS vs WhatsApp: which channel should you use](https://www.zafeconnect.com/resources/sms-vs-rcs-vs-whatsapp): A practical comparison of the three most-used business messaging channels.
- [What is CPaaS](https://www.zafeconnect.com/resources/what-is-cpaas): CPaaS explained: messaging and voice through APIs.
- [Messaging compliance basics: consent, opt-out and sender identity](https://www.zafeconnect.com/resources/messaging-compliance-basics): Consent, opt-out and sender identity: the principles that apply almost everywhere.
- [How to choose a messaging provider: an enterprise buyer’s guide](https://www.zafeconnect.com/resources/choosing-a-messaging-provider): A checklist of what enterprise buyers should compare and ask.
- [How to register a SenderID: the process step by step](https://www.zafeconnect.com/resources/senderid-registration-process): The steps, documents and the difference between registration and SenderID Protection.
- [SMS spoofing and SenderID Protection explained](https://www.zafeconnect.com/resources/sms-spoofing-and-senderid-protection): How sender names get faked, and how protection helps.
- [Which channel fits? (interactive guide)](https://www.zafeconnect.com/resources/which-channel): Answer four questions to see which channel to start with and which to keep as fallback: SMS, RCS or WhatsApp Business. Built on how the channels differ.
- [Messaging glossary](https://www.zafeconnect.com/glossary): Plain-language definitions of messaging terms: A2P, P2P, SMS, RCS, CPaaS, SenderID, OTP, HLR lookup, failover, opt-in and more.
- [FAQ](https://www.zafeconnect.com/faq): Answers to common questions about ZafeConnect: who we serve, channels, pricing, going live, reliability, support and data protection.

## Blog (practical articles; each also exists in Danish under /da/blog)

- [Blog index](https://www.zafeconnect.com/blog): Practical articles on A2P SMS: delivery, one-time codes, sender IDs, RCS, WhatsApp, consent and how to choose a messaging provider.
- [How to assess a messaging provider’s data protection before you buy](https://www.zafeconnect.com/blog/messaging-provider-data-protection-checklist): How to assess a messaging provider’s data protection before you buy: the processing agreement, sub-processors, transfers, retention, access and incidents.
- [Rich media and buttons in business messaging: which channels can do what](https://www.zafeconnect.com/blog/rich-media-and-buttons-in-business-messaging): Which channels support images, buttons and interactive elements: SMS, MMS, RCS, Apple Messages for Business and WhatsApp, what each needs, and fallback design.
- [What does RCS cost compared with SMS, and how do you compare them?](https://www.zafeconnect.com/blog/rcs-business-messaging-cost-vs-sms): ZafeConnect list prices for SMS, basic RCS and rich RCS per message, how to compare cost per delivered message, and how to choose an RCS provider.
- [Messaging in the Nordic countries from Denmark: differences and a checklist](https://www.zafeconnect.com/blog/messaging-in-the-nordics-from-denmark): What typically differs when you message Sweden, Norway, Finland and Iceland from Denmark: numbers, senders, characters, consent, plus a checklist.
- [SMS KPIs: what to follow and how to monitor delivery in real time](https://www.zafeconnect.com/blog/sms-kpis-and-real-time-monitoring): Which numbers to follow when you send SMS, how to monitor delivery in real time with webhooks and dashboards, and what to set alerts on.
- [Sending SMS at scale: how to plan for Black Friday, payday and alarms](https://www.zafeconnect.com/blog/sending-sms-at-scale-planning-for-peaks): How to send millions of SMS without delays: throughput, queues, prioritisation, throttling, load tests and what to tell your provider before a peak.
- [How to judge international SMS routes](https://www.zafeconnect.com/blog/how-to-judge-international-sms-routes): How to judge international SMS routes: direct connections and aggregators, grey routes, sender names by country, price and quality, Asia, the US and failover.
- [What to demand from support on a messaging platform](https://www.zafeconnect.com/blog/what-to-demand-from-messaging-support): What to demand from support on a messaging platform: round-the-clock coverage, severity levels, response times, escalation, technical support and a status page.
- [Pay per delivered SMS: what to ask](https://www.zafeconnect.com/blog/pay-per-delivered-sms-billing): Pay per delivered versus pay per submitted: what “delivered” means, what to ask, and how to see fixed fees and subscriptions in the price.
- [Bulk SMS: how to compare price and delivery together](https://www.zafeconnect.com/blog/bulk-sms-price-and-delivery-compared): How to compare bulk SMS on price and delivery together: price per delivered message, route quality, delivery reports, fees, volume tiers and testing.
- [Alternatives to the large global CPaaS providers: what to weigh](https://www.zafeconnect.com/blog/alternatives-to-global-cpaas-providers): What to weigh when looking for an alternative to the large global CPaaS providers: size, contract, price, support, region, channels and switching.
- [What a Danish SMS provider actually means](https://www.zafeconnect.com/blog/what-a-danish-sms-provider-means): What a Danish SMS provider means in practice: company and contract, support, data processing, sub-processors, sender rules and invoicing.
- [18 questions to ask an SMS gateway partner in your RFP](https://www.zafeconnect.com/blog/questions-to-ask-an-sms-gateway-partner): What to look for when you choose an SMS gateway partner: 18 questions on delivery, security, price, support, integration and exit for your RFP or procurement.
- [SMS and CRM: how to connect messaging to your business systems](https://www.zafeconnect.com/blog/connect-sms-to-crm-and-business-systems): How to connect SMS and messaging to a CRM: API or ready-made connector, webhooks, status back into the CRM, syncing opt-outs, test keys and go-live.
- [Push notifications and SMS together: when should SMS take over?](https://www.zafeconnect.com/blog/push-notifications-with-sms-fallback): When is push enough, and when should SMS take over? Timing windows, opt-in differences and how to avoid duplicates when you combine push and SMS.
- [How to combine transactional email and SMS notifications](https://www.zafeconnect.com/blog/combine-transactional-email-and-sms): How to combine transactional email and SMS: which message on which channel, timing, fallback both ways, avoiding duplicates and keeping logs in one place.
- [How to plan an omnichannel customer journey and pick the channel for each step](https://www.zafeconnect.com/blog/plan-an-omnichannel-customer-journey): How to plan an omnichannel customer journey: pick the channel per step for SMS, RCS, iMessage, WhatsApp, email and push, set a fallback order, consent and cost.
- [The most important features of a modern CPaaS platform: a buyer’s checklist](https://www.zafeconnect.com/blog/cpaas-features-buyers-checklist): The most important features of a modern CPaaS platform as a checklist: API, channels and fallback, routing, delivery reports, analytics, pricing and support.
- [How to run a messaging provider pilot](https://www.zafeconnect.com/blog/how-to-run-a-messaging-provider-pilot): A step-by-step plan for testing an SMS provider with real traffic: goals, countries, parallel runs, the metrics to compare and the mistakes to avoid.
- [The real cost of messaging: what to compare beyond the price per message](https://www.zafeconnect.com/blog/cost-of-messaging-beyond-price-per-message): What to compare besides the price per message: segments, billing on sent or delivered, fees, currency and VAT, failures, and how to build a fair comparison.
- [SMS API integration: a checklist before you go live](https://www.zafeconnect.com/blog/sms-api-go-live-checklist): A practical checklist before you send real traffic through an SMS API: keys, number format, retries, rate limits, webhooks, monitoring and country tests.
- [Webhooks for delivery status: design for retries and duplicates](https://www.zafeconnect.com/blog/webhooks-for-delivery-status): How to build a webhook endpoint for message status: acknowledge fast, handle duplicates and out-of-order events, verify signatures and reconcile gaps.
- [Two-way SMS: designing replies, keywords and opt-outs](https://www.zafeconnect.com/blog/two-way-sms-replies-keywords-opt-out): How to design two-way SMS: numbers that can receive, keywords such as STOP and YES, routing replies to the right system and handing over to a person.
- [WhatsApp Business messaging: opt-in, templates and the 24-hour window](https://www.zafeconnect.com/blog/whatsapp-business-messaging-basics): How WhatsApp Business messaging works: opt-in, approved templates, the 24-hour customer service window, message categories and a fallback to SMS.
- [RCS for business: what it adds to SMS and what to plan for](https://www.zafeconnect.com/blog/rcs-for-business-messaging): What RCS business messaging adds to SMS, such as a verified sender, images and buttons, what limits it has, and why an SMS fallback still matters.
- [GDPR basics for teams that send messages](https://www.zafeconnect.com/blog/gdpr-basics-for-messaging-teams): What GDPR means for teams that send text messages: phone numbers as personal data, lawful basis, processors, retention, transfers and data requests.
- [Transactional or marketing? Why the line matters](https://www.zafeconnect.com/blog/transactional-vs-marketing-messages): The difference between transactional, service and marketing messages, why operators and regulators treat them differently, and how to handle the grey areas.
- [Consent for SMS: what a good opt-in record contains](https://www.zafeconnect.com/blog/sms-consent-what-to-record): What to store when a person agrees to receive text messages: who, when, how, what wording they saw and for which messages, and how to honour opt-outs.
- [SMS pumping: how to spot and stop artificially inflated traffic](https://www.zafeconnect.com/blog/sms-pumping-artificially-inflated-traffic): What SMS pumping (artificially inflated traffic) is, the signs in your numbers, and the controls that stop it: rate limits, country rules and bot checks.
- [SIM swap fraud: what it is and how to reduce the risk](https://www.zafeconnect.com/blog/sim-swap-fraud-and-sms-codes): What SIM swap fraud is, why it threatens SMS one-time codes, the warning signs, and the controls a business can add without giving up SMS.
- [SMS codes, authenticator apps or passkeys? Picking a second factor](https://www.zafeconnect.com/blog/sms-codes-authenticator-apps-passkeys): Compare SMS one-time codes, authenticator apps and passkeys as a second factor: reach, security, cost and effort, and how to combine them.
- [One-time code messages that work](https://www.zafeconnect.com/blog/one-time-code-sms-best-practices): How to write and send one-time code messages that people use and attackers cannot exploit: wording, length, expiry, resend limits and the auto-fill format.
- [Failover routing: what happens when a route fails](https://www.zafeconnect.com/blog/sms-failover-routing-explained): What failover routing is, how a provider detects a failing route, how it differs from channel fallback, and how to avoid duplicate one-time codes.
- [Delivery receipts explained: what “delivered” really means](https://www.zafeconnect.com/blog/sms-delivery-receipts-explained): What “delivered” means in an SMS delivery report, the other statuses you will see, why some destinations return less detail, and how to use the data.
- [Phone numbers in E.164: format and validate before you send](https://www.zafeconnect.com/blog/phone-numbers-e164-format-and-validation): How to store and validate phone numbers for messaging: the E.164 format, country codes, leading zeros, and why a number check before sending saves money.
- [Alphanumeric sender ID, long number or short code?](https://www.zafeconnect.com/blog/alphanumeric-sender-id-long-number-short-code): Alphanumeric sender ID, long number or short code: what each is, what it can and cannot do, and how to choose for one-way alerts or two-way conversations.
- [Why one SMS can count as two: GSM-7, Unicode and segments](https://www.zafeconnect.com/blog/sms-length-gsm-7-unicode-segments): Why one SMS can count as two or three: the 160 and 70 character limits, how emoji and curly quotes change encoding, and how to keep messages cheap.
- [How an SMS gets from your application to a phone](https://www.zafeconnect.com/blog/how-an-sms-reaches-a-phone): Follow one A2P SMS from your application to the handset: the API call, routing, the operator network, delivery and the report that comes back.

## Company and trust

- [Pricing](https://www.zafeconnect.com/pricing): ZafeConnect charges only for delivered messages: no setup, system or operating fees and no subscription. See what drives price and how to get a quote.
- [List prices: SMS and RCS price per message by country, in DKK and EUR, excluding VAT](https://www.zafeconnect.com/pricing/rates): ZafeConnect list prices for SMS and RCS per message, in DKK and EUR, excl. VAT. 140 destinations priced here; ZafeConnect reaches 190+ countries.
- [Procurement Q&A](https://www.zafeconnect.com/procurement): Answers to what enterprise buyers ask an SMS provider: company facts, coverage, delivery, API, pricing, compliance and what ZafeConnect does not publish.
- [Security and data protection](https://www.zafeconnect.com/security): How ZafeConnect approaches reliability and data protection for enterprise messaging, and the topics we walk through in a security review.
- [SMS API](https://www.zafeconnect.com/sms-api): ZafeConnect’s SMS API sends transactional and bulk SMS over one REST endpoint, with signed delivery webhooks, scheduling and fallback to RCS, WhatsApp or email.
- [API documentation](https://www.zafeconnect.com/developers): Developer documentation for the ZafeConnect messaging API: send SMS, RCS, WhatsApp and email, track delivery, and receive signed webhooks.
- [Customers](https://www.zafeconnect.com/customers): Customers ZafeConnect can name and which ZafeConnect services they use. Case studies appear only with permission.
- [How ZafeConnect works (video with transcript)](https://www.zafeconnect.com/how-it-works): A short video on how a message travels through ZafeConnect, from your system to the operator, with routing, fallback and delivery reports. Transcript included.
- [Technology](https://www.zafeconnect.com/technology): How the ZafeConnect platform works: API or existing-system integration, cost-aware routing, failover, included analytics and 24/7 support.
- [Solutions](https://www.zafeconnect.com/solutions): Business messaging solutions for enterprises: A2P SMS, RCS, email and CPaaS on one platform with analytics included. Explore by industry or use case.
- [About](https://www.zafeconnect.com/about): ZafeConnect (ZafeConnect ApS) is a Denmark-based messaging provider, founded in 2024, delivering A2P SMS, email and RCS worldwide.
- [Contact](https://www.zafeconnect.com/contact): Contact ZafeConnect in Vedbæk, Denmark: email info@zafeconnect.com, call +45 71997988, book a meeting or send us a message.
- [Terms of Service](https://www.zafeconnect.com/terms): ZafeConnect’s Customer Terms of Service for the CPaaS platform, published in full. ZafeConnect ApS is the contracting entity.

## Policies

- [Privacy Policy](https://www.zafeconnect.com/privacy)
- [Cookie Policy](https://www.zafeconnect.com/cookies)

## Optional

- [Full content in one file](https://www.zafeconnect.com/llms-full.txt)
- [Sitemap](https://www.zafeconnect.com/sitemap.xml)