# Call Anonymization: Masked Calling | ZafeConnect

> Call anonymization masks real phone numbers when two parties talk. Protect privacy for marketplaces, delivery and mobility with ZafeConnect.

Canonical URL: https://www.zafeconnect.com/products/call-anonymization
Language: en
Last modified: 2026-11-09

## Call Anonymization

URL: https://www.zafeconnect.com/products/call-anonymization
Category: Voice & numbers

Connect customers and couriers, drivers or hosts without exposing anyone’s personal number.

Call anonymization, also called number masking, connects two people through a temporary intermediate number, so neither sees the other’s real phone number.

It protects privacy and keeps communication on your platform, which is valuable for marketplaces, delivery, travel and mobility services.

Key capabilities:
- **Privacy by design:** Real numbers stay hidden from both parties.
- **Temporary connections:** Sessions can be limited to a delivery or booking.
- **Communication stays in-platform:** Customers and partners talk through your service.
- **Part of voice and numbers:** Works with ZafeConnect voice and phone number products.

Typical use cases:
- Courier and customer calls during a delivery
- Ride and mobility services
- Marketplace buyer and seller conversations

FAQ:
Q: What is number masking?
A: Connecting two parties via an intermediate number so their real numbers are never shared.

Q: Can the connection expire?
A: Yes. Masked sessions are typically tied to a task, such as a delivery or booking, and then end.

Q: Does it work with text messages too?
A: Masking can also apply to messaging in many setups. Ask us about your use case.