# Viber Business Messages | ZafeConnect

> Send branded business messages on Viber with ZafeConnect: rich media, buttons and shared analytics alongside SMS, RCS and email.

Canonical URL: https://www.zafeconnect.com/products/viber
Language: en
Last modified: 2026-11-09

## Viber

URL: https://www.zafeconnect.com/products/viber
Category: Chat apps

Reach customers on Viber, a popular messaging app in many markets, with branded business messages.

Viber is a widely used messaging app, particularly popular in parts of Eastern Europe, the Middle East and Asia. Businesses use verified accounts to send transactional and promotional messages with images and call-to-action buttons.

ZafeConnect lets you add Viber to the same platform as your other channels, so one integration reaches customers wherever they chat.

Key capabilities:
- **Branded messages:** Send from a recognizable business identity.
- **Rich content:** Combine text, images and buttons in a single message.
- **Regional reach:** Reach audiences in markets where Viber is popular.
- **One platform:** Shared integration, routing and analytics across channels.

Typical use cases:
- Promotions and offers with buttons
- Transaction confirmations and shipping updates
- Customer engagement in Viber-heavy markets

FAQ:
Q: Where is Viber most popular?
A: Viber is particularly strong in parts of Eastern Europe, the Middle East and Asia. Ask us which markets matter for your audience.

Q: Can I combine Viber with SMS?
A: You can combine Viber with other channels on the ZafeConnect platform. Talk to us about the right combination for your use case.

Q: What do I need to get started?
A: Business messaging on Viber requires a verified business account. We guide you through the requirements.
