# Voice API: Programmable Voice Calls | ZafeConnect

> ZafeConnect’s Voice API lets applications make programmable voice calls, play automated messages and build voice flows alongside messaging.

Canonical URL: https://www.zafeconnect.com/products/voice-api
Language: en
Last modified: 2026-11-09

## Voice API

URL: https://www.zafeconnect.com/products/voice-api
Category: Voice & numbers

Place calls, play messages and build voice flows from your own applications.

A Voice API lets your software place and manage phone calls programmatically: reading out a code, playing a recorded message or connecting two people.

Voice complements messaging when urgency or accessibility matters, for example for critical alerts or customers who prefer to listen.

Key capabilities:
- **Automated voice messages:** Play recorded or spoken messages to customers.
- **Voice verification:** Deliver codes by voice as an alternative to text.
- **Connect people:** Bridge calls between customers and your team.
- **Alongside messaging:** Use voice together with SMS and other channels.

Typical use cases:
- Critical alerts that need immediate attention
- Voice delivery of one-time codes
- Reminders for customers who prefer calls

FAQ:
Q: What can I do with a Voice API?
A: Place outbound calls, play messages, collect keypad input and connect parties, all from your own software.

Q: Can voice back up other channels?
A: Yes. Voice is useful as an extra channel for urgent messages or accessibility.

Q: Which countries are supported?
A: Coverage varies. Tell us your destination countries and we will confirm what is available.