# Messaging Security & Data Protection | ZafeConnect

> How ZafeConnect approaches reliability and data protection for enterprise messaging, and the topics we walk through in a security review.

Canonical URL: https://www.zafeconnect.com/security
Language: en
Last modified: 2026-11-09

## Security and data protection for enterprise messaging

URL: https://www.zafeconnect.com/security

Enterprise messaging carries sensitive traffic such as codes, alerts and personal data. This page explains how we approach it, and what we walk through with your security and procurement teams.

### A Danish company, subject to EU law
ZafeConnect ApS is registered in Denmark, and personal data is handled under the EU General Data Protection Regulation (GDPR).
- **Registered company:** ZafeConnect ApS, CVR 39532905, Frydenlundsvej 30, 2950 Vedbæk, Denmark.
- **EU data protection law:** As a Danish company we operate under the GDPR.
- **Transparent pricing:** No hidden fees. You pay for delivered messages.

### Built to keep delivering
Our infrastructure is designed to deliver your messages promptly and securely.
- **Failover systems:** In case of network issues, failover systems route messages through alternative routes or regions.
- **98%+ delivery rate:** A message delivery rate of over 98%, reported by ZafeConnect. It is a reported rate, not a delivery guarantee or an SLA.
- **24/7 customer support:** A dedicated support team is here to assist you anytime, anywhere.

### How personal data is handled
Personal data that we process on behalf of customers when delivering messaging services is handled under the agreement and data processing terms with the relevant customer.
- **You stay in control:** Our enterprise customers decide why and how their recipients’ data is used; we process it on their behalf.
- **Data processing agreement:** A data processing agreement sets out how personal data is handled.
- **Data from this website:** For personal data collected through zafeconnect.com, see our Privacy Policy and Cookie Policy.

### What we walk through with your team
Enterprise buyers usually need more than a web page. Tell us what your security team needs, and we will go through it together.
- **Hosting and data location:** Where data is processed and stored.
- **Encryption and access control:** How data is protected in transit and at rest, and who can access it.
- **Sub-processors and assurance:** Which providers are involved, and which audits or certifications apply.
- **Incident handling:** How incidents are detected, handled and communicated.

FAQ:
Q: Which security certifications does ZafeConnect hold?
A: Tell us which certifications or assurances your organisation requires, and we will share the current position and documentation with your security team.

Q: Who is the data controller for message data?
A: Our enterprise customers are normally the data controller for their recipients’ personal data. ZafeConnect processes it on their behalf under a data processing agreement.

Q: Where is data processed?
A: We walk through hosting and data location as part of a security review. Contact us with your requirements.

Q: How do I report a security concern?
A: Email info@zafeconnect.com and describe the issue. We will respond promptly.