Messaging solutions by industry

Overview

How enterprises use messaging, sector by sector

Almost every large organisation sends the same few kinds of message: codes that prove who someone is, alerts that something has happened, reminders about something that will happen, and conversations with customers who reply. What differs between sectors is how time-critical the message is, how tightly it is regulated and which channel the audience prefers.

A bank cares most about speed, a trusted sender name and consent records. A hospital needs minimal message content and careful handling of personal data. A logistics company needs high volumes of short, accurate status updates. The pages below describe these priorities and map them to ZafeConnect products. Rules on consent, sender names and content differ by country, so confirm the requirements for your destinations before you launch.

If you are comparing providers, start with how to choose a messaging provider and the global network overview.