Voice & numbers

SenderID Protection: keep your brand name yours

Register your SenderID so criminals cannot easily impersonate your brand in text messages.

Talk to us about SenderID Protection All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with SenderID Protection

Alphanumeric sender names are text that the sender chooses, so criminals can imitate a bank, a retailer or a delivery company in text messages. This is called SMS spoofing, and it is a common route for phishing.

Protection against impersonation

Registering your sender name helps prevent others from using it where protection is available.

We register it for you

With your signed LOA, ZafeConnect handles the registration on your behalf.

Country by country

We confirm where protection is available for your destinations before you commit.

Covers the names you register

Protection applies to the sender names you register with us.

With SenderID Protection, ZafeConnect registers your sender name on your behalf, so it can be reserved for you where operators or registries offer such protection. Protection requires a signed Letter of Authorization (LOA) from you, and it carries a separate monthly fee.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with SenderID Protection in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Banks and payment companies protecting alerts and codes
  • Retailers and delivery companies protecting order messages
  • Public bodies and utilities whose notices must be trusted

FAQ

SenderID Protection: frequently asked questions

What do you need to set up SenderID Protection?

A signed Letter of Authorization (LOA) that authorises ZafeConnect to register your sender name on your behalf, plus the sender name or names, the countries and your company details.

What does SenderID Protection cost?

It has a separate monthly fee, in addition to message fees. Contact us for the fee that applies to your countries.

What is an LOA?

A Letter of Authorization is a signed document in which the owner of a sender name authorises another party, here ZafeConnect, to register and manage it on its behalf.

Does it stop all spoofing?

No. Protection works where operators or registries support it, and it does not cover every country or every kind of fraud. Combine it with consistent sender names and clear messages.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.