Use case

Transaction and security alerts customers can trust

Alert customers in seconds when something happens on their account.

Talk to us about this All use cases
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

In brief

Transaction and security alerts: messaging in brief

Fast, recognisable alerts for payments and account activity. ZafeConnect provides A2P SMS, SenderID and SenderID Protection for this, connects to 190+ countries through direct operator connections, complemented by partner direct routes, and charges only for delivered messages.

What matters most
Immediacy, Authenticity, Clear, minimal content, Two-way response
Products that fit
A2P SMS, SenderID, SenderID Protection, 2-Way Messaging, Voice API
Network
190+ countries; direct operator connections, complemented by partner direct routes
Integration
REST API or existing systems; live in as little as 2 weeks
Pricing model
Pay per delivered message. No setup, system or operating fees and no subscription.
Delivery
A message delivery rate of over 98% (reported; not a delivery guarantee or SLA)

What matters

What matters most

Card payments, login attempts, password changes and unusual activity all call for an immediate alert. Customers need to trust that the message really comes from you.

Immediacy

The value of an alert drops with every minute.

Authenticity

Customers must recognise the sender to trust the message.

Clear, minimal content

No sensitive details, and no links that look like phishing.

Two-way response

A reply such as “not me” can start a fraud workflow.

How ZafeConnect helps

How ZafeConnect helps

ZafeConnect combines fast delivery, failover routing and sender identity options so alerts arrive quickly and look genuine.

Failover routing

Alerts reach the customer even when a network has issues.

SenderID

A recognisable sender name where allowed.

Two-way messaging

Let customers answer quickly.

Voice backup

Call when it is urgent and the text goes unanswered.

  1. 1

    Detect

    Your system flags a transaction or security event.

  2. 2

    Alert

    ZafeConnect delivers the alert within seconds.

  3. 3

    Respond

    The customer replies or follows your instructions.

Recommended products

Products that fit

Core messaging

A2P SMS

Reliable, cost-effective application-to-person text messages worldwide.

Learn more Voice & numbers

SenderID

Let customers see who is writing before they open the message.

Learn more Voice & numbers

SenderID Protection

Help stop others from sending SMS under your sender name.

Learn more Platform & automation

2-Way Messaging

Let customers reply and keep the conversation going.

Learn more Voice & numbers

Voice API

Programmatic voice calls and automated voice messages.

Learn more

FAQ

Frequently asked questions

How do customers know an alert is genuine?

A consistent sender name, clear wording and no requests for secrets all help. Never ask for full card numbers or passwords by message.

Can customers reply to an alert?

Yes. With a phone number as the sender, replies can reach your fraud team or an automated flow.

Is SenderID available everywhere?

No. Rules vary by country, and some require registration. We confirm what applies to your destinations.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to you.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.