Chat apps

LINE messaging for Japan, Taiwan, Thailand and beyond

Reach customers on LINE with rich messages and interactive elements, from one platform.

Talk to us about LINE All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with LINE

LINE is the leading messaging app in several Asian markets, including Japan, Taiwan and Thailand. Businesses use LINE Official Accounts to send messages, run promotions and talk to customers.

Leading in key Asian markets

Reach customers in countries where LINE is a daily habit.

Rich messages

Use images, buttons and interactive elements to guide customers.

Official business accounts

Communicate from a recognizable business identity.

One platform

Shared integration and analytics across channels.

With ZafeConnect, LINE sits on the same platform as your other channels, so one integration helps you reach customers in markets where LINE matters.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with LINE in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Promotions and loyalty offers
  • Reservation and booking confirmations
  • Customer service conversations

FAQ

LINE: frequently asked questions

Where is LINE popular?

LINE is especially popular in Japan, Taiwan and Thailand.

Do I need a LINE Official Account?

Business messaging on LINE uses an official business account. We guide you through the setup requirements.

Can I combine LINE with other channels?

Yes. Manage LINE together with SMS, RCS, email and other chat apps on one platform.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.