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Privacy Policy

Last updated: November 8, 2026

Who is responsible

This website is operated by ZafeConnect ApS (CVR 39532905), Frydenlundsvej 30, 2950 Vedbæk, Denmark. We are the data controller for personal data collected through this website. You can reach us at info@zafeconnect.com or +45 71997988.

What this policy covers

This policy covers visits to zafeconnect.com and contact with us through the website, email, phone or our booking page. Personal data that we process on behalf of our customers when delivering messaging services is handled under the agreement and data processing terms with the relevant customer, and is not covered by this policy.

Information we collect

  • Contact form: your name, email address, company and estimated monthly volume (both optional) and the message you send us, together with the page and language you sent it from. The form passes your enquiry on by email, delivered through Wezend, our technology partner in the same company group.
  • Email and phone: the information you share when you contact us directly.
  • Meeting requests: if you use our booking page, the details you enter there are processed by Microsoft (Microsoft Bookings) under Microsoft’s own privacy terms.
  • Technical data: our hosting provider processes standard server log data, such as IP address, browser type, requested page and time of the request, to deliver the website and keep it secure.

What we do not collect

This website does not use advertising cookies, analytics trackers or social media pixels, and it does not set cookies. See our Cookie Policy for details.

Why we use your information

  • To answer your enquiry and prepare a possible agreement (GDPR Article 6(1)(b) and 6(1)(f)).
  • To run, secure and improve the website (legitimate interest, Article 6(1)(f)).
  • To comply with legal obligations, such as bookkeeping rules (Article 6(1)(c)).

Who receives your information

We share personal data only where needed: with our website hosting provider (Vercel Inc., which may process data in the United States under appropriate safeguards such as the EU–US Data Privacy Framework or Standard Contractual Clauses), with our email provider, Wezend (our technology partner, part of the same company group), and with Microsoft if you use the booking page. We do not sell personal data.

How long we keep it

We keep enquiries only as long as needed to handle them and any resulting business relationship, and for as long as the law requires. Server logs are kept by our hosting provider for a short period.

Your rights

Under the GDPR you have the right to access your personal data, to have it corrected or erased, to restrict or object to processing, and to data portability. Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, email info@zafeconnect.com. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet, datatilsynet.dk).

Security

We use appropriate technical and organisational measures to protect personal data, and this website is served over HTTPS.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Related pages

  • Cookie Policy
  • Customer Terms of Service
  • Security and data protection
  • Contact us
ZafeConnect ApS CVR 39532905
Frydenlundsvej 30, 2950 Vedbæk, Denmark
info@zafeconnect.com +45 71997988

Core messaging

  • A2P SMS
  • MMS
  • RCS
  • Email
  • Omnichannel

Chat apps

  • WhatsApp Business
  • Viber
  • Telegram
  • Signal
  • Apple Messages for Business
  • LINE
  • Messenger

Platform & automation

  • Chatbot
  • Analytics
  • Knowledge Base
  • CPaaS Platform
  • 2-Way Messaging

Voice & numbers

  • Voice API
  • SenderID
  • SenderID Protection
  • Phone Numbers
  • Call Anonymization
  • Numbers Lookup

Mobile & payments

  • Push Notifications
  • Mobile Operator Payment

Industries

  • Banking & financial services
  • Retail & e-commerce
  • Healthcare & life sciences
  • Logistics & delivery
  • Travel & hospitality
  • Public sector & utilities

Use cases

  • One-time passcode (OTP) verification
  • Appointment reminders
  • Order and delivery notifications
  • Transaction and security alerts
  • Promotional campaigns
  • Customer support conversations

Global network

  • Network overview
  • Global coverage
  • Operator connections
  • Intelligent routing
  • Delivery reports
  • Local SenderID
  • Local compliance
  • Capacity
  • Redundancy

Resources

  • What is A2P messaging
  • What is an SMS aggregator
  • SMS vs RCS vs WhatsApp
  • What is CPaaS
  • Messaging compliance basics
  • How to choose a messaging provider
  • How to register a SenderID
  • SMS spoofing and SenderID Protection explained
  • Which channel fits?
  • SMS API
  • API documentation
  • Blog
  • Messaging glossary
  • FAQ

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© 2026 ZafeConnect ApSPart of the same company group as Wezend, our technology partner.