Voice & numbers

SenderID: show your brand name as the sender

Replace anonymous numbers with a recognizable sender name, so customers trust and open your messages.

Talk to us about SenderID All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with SenderID

A SenderID is the name or number that appears as the sender of a message. A recognizable alphanumeric name, such as your brand, helps customers trust and open what you send.

Brand recognition

Customers see your name instead of an unknown number.

Registration handled with you

We check the rules per country and submit the registration where it is required.

Approved senders only

In the API the sender must be an approved sender. Alphanumeric senders are limited to 11 characters on SMS.

Add protection

SenderID Protection helps keep others from sending under your name.

Rules for SenderIDs differ by country: some require registration, and some restrict alphanumeric senders. ZafeConnect checks the requirements for your destinations and handles the registration with you. Read how registration works, and how SenderID Protection helps stop others from using your name.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with SenderID in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Verification codes and security alerts
  • Retail promotions and order updates
  • Service notifications from known brands

FAQ

SenderID: frequently asked questions

What is a SenderID?

The name or number displayed as the sender of an SMS. It can be a phone number or, where allowed, an alphanumeric name such as your brand.

How do I register a SenderID?

You tell us the sender name, your use case and the destination countries, and provide your company details and any documents the country requires. We check the rules, submit the registration and activate the sender in your account. See the step-by-step guide.

Can I use a brand name everywhere?

No. Some countries require registration of alphanumeric senders and others do not allow them. We will tell you what applies to your destinations.

Does a SenderID allow replies?

Alphanumeric senders usually cannot receive replies. For two-way conversations use a phone number; see our 2-Way Messaging and Phone Numbers pages.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.