Chat apps

Telegram messaging for business

Reach audiences on Telegram with automated, interactive messages managed on the same platform as your other channels.

Talk to us about Telegram All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with Telegram

Telegram is a popular messaging app with a strong ecosystem of bots and channels. Businesses use it for automated notifications, conversational services and community updates.

Bots and automation

Automate answers and notifications in conversation.

Interactive messages

Buttons and quick actions guide customers to the next step.

Global audiences

Reach people wherever Telegram is popular.

One platform

Shared integration and analytics across all channels.

ZafeConnect lets you manage Telegram together with your other channels, with one integration and shared analytics.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with Telegram in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Automated notifications and alerts
  • Self-service bots for common questions
  • Updates for communities and subscribers

FAQ

Telegram: frequently asked questions

Can I automate conversations on Telegram?

Telegram supports bots for automated, interactive conversations. Combined with ZafeConnect’s chatbot and flow tools you can automate common journeys.

Can I track Telegram with my other channels?

The aim of the platform is one place to follow performance across channels. Ask us for the current scope for Telegram.

Is Telegram right for my audience?

It depends on your markets and customers. We can help you compare channels based on where your audience is.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.