Registered company
ZafeConnect ApS, CVR 39532905, Frydenlundsvej 30, 2950 Vedbæk, Denmark.
Trust
Security and data protection for enterprise messaging
Enterprise messaging carries sensitive traffic such as codes, alerts and personal data. This page explains how we approach it, and what we walk through with your security and procurement teams.
Who you are dealing with
A Danish company, subject to EU law
ZafeConnect ApS is registered in Denmark, and personal data is handled under the EU General Data Protection Regulation (GDPR).
EU data protection law
As a Danish company we operate under the GDPR.
Transparent pricing
No hidden fees. You pay for delivered messages.
Reliability
Built to keep delivering
Our infrastructure is designed to deliver your messages promptly and securely.
Failover systems
In case of network issues, failover systems route messages through alternative routes or regions.
98%+ delivery rate
A message delivery rate of over 98%, reported by ZafeConnect. It is a reported rate, not a delivery guarantee or an SLA.
24/7 customer support
A dedicated support team is here to assist you anytime, anywhere.
Data protection
How personal data is handled
Personal data that we process on behalf of customers when delivering messaging services is handled under the agreement and data processing terms with the relevant customer.
You stay in control
Our enterprise customers decide why and how their recipients’ data is used; we process it on their behalf.
Data processing agreement
A data processing agreement sets out how personal data is handled.
Data from this website
For personal data collected through zafeconnect.com, see our Privacy Policy and Cookie Policy.
Security review
What we walk through with your team
Enterprise buyers usually need more than a web page. Tell us what your security team needs, and we will go through it together.
Hosting and data location
Where data is processed and stored.
Encryption and access control
How data is protected in transit and at rest, and who can access it.
Sub-processors and assurance
Which providers are involved, and which audits or certifications apply.
Incident handling
How incidents are detected, handled and communicated.
FAQ
Security questions
Which security certifications does ZafeConnect hold?
Tell us which certifications or assurances your organisation requires, and we will share the current position and documentation with your security team.
Who is the data controller for message data?
Our enterprise customers are normally the data controller for their recipients’ personal data. ZafeConnect processes it on their behalf under a data processing agreement.
Where is data processed?
We walk through hosting and data location as part of a security review. Contact us with your requirements.
How do I report a security concern?
Email info@zafeconnect.com and describe the issue. We will respond promptly.
Need a security review?
Send us your questionnaire or your requirements, and we will walk through them with you.