Core messaging

RCS business messaging: richer and cheaper than SMS

Personalize customer interactions with branded, rich messaging, with performance updates throughout the entire journey.

Talk to us about RCS All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with RCS

RCS (Rich Communication Services) is the next generation of messaging. It brings app-like experiences, such as branded senders, images, carousels and quick-reply buttons, to the phone’s built-in messaging app.

Rich, interactive messages

Combine text, images and buttons in one message to guide customers to the next step.

A fraction of the cost

Advanced communication at a fraction of the cost of traditional SMS, with the most cost-efficient delivery method selected for you.

Performance updates

Receive updates on message performance throughout the entire journey.

Built for volume

Our platform handles millions of messages every day.

ZafeConnect’s RCS and iMessage solutions are designed to personalize client interactions and streamline communications. RCS and iMessage allow advanced communication at a fraction of the cost of traditional SMS.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with RCS in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Branded promotions with images and call-to-action buttons
  • Order tracking and delivery updates with quick replies
  • Appointment booking and customer service conversations

FAQ

RCS: frequently asked questions

What is RCS?

RCS stands for Rich Communication Services, a modern messaging standard that lets businesses send branded, interactive messages in the phone’s default messaging app.

How much can RCS save?

ZafeConnect customers can save up to 40% compared with traditional SMS, because RCS and iMessage are selected first as the most cost-efficient delivery methods.

How long does it take to start?

You could be utilising RCS messages within as little as 2 weeks from the moment you decide to get started.

Does RCS work on every phone?

RCS depends on device, operator and country support. Our system selects the best delivery method for each recipient. Ask us how this applies to your audience.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.