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  1. Home
  2. Terms

Terms

Last updated: November 9, 2026

The terms for using the ZafeConnect CPaaS platform are published in full. ZafeConnect ApS is the contracting entity.

PDF · June 2026

Customer Terms of Service

The ZafeConnect CPaaS Platform Customer Terms of Service, including the Acceptable Use Policy (Schedule 1). Contracting entity: ZafeConnect ApS, Frydenlundsvej 30, 2950 Vedbæk, Denmark.

Open document

Good to know before you read

  • The terms are published as a PDF on app.zafeconnect.com, so you can read, save and share them without logging in.
  • ZafeConnect ApS, Frydenlundsvej 30, 2950 Vedbæk, Denmark, is the contracting entity.
  • Under the terms, delivery or receipt of messages is not guaranteed. The delivery rate ZafeConnect reports is a reported rate, not a guarantee or an SLA.
  • The Acceptable Use Policy is part of the terms as Schedule 1.
  • The version in force is shown on the document card above, and this page links only to that version.

Enterprise customers may instead be governed by a separately signed Enterprise Agreement, which applies where it expressly provides different rules.

Information about personal data collected on this website is in the Privacy Policy and the Cookie Policy.

Questions about the terms? Email info@zafeconnect.com.

Related pages

  • Privacy Policy
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  • Security and data protection
  • Pricing
ZafeConnect ApS CVR 39532905
Frydenlundsvej 30, 2950 Vedbæk, Denmark
info@zafeconnect.com +45 71997988

Core messaging

  • A2P SMS
  • MMS
  • RCS
  • Email
  • Omnichannel

Chat apps

  • WhatsApp Business
  • Viber
  • Telegram
  • Signal
  • Apple Messages for Business
  • LINE
  • Messenger

Platform & automation

  • Chatbot
  • Analytics
  • Knowledge Base
  • CPaaS Platform
  • 2-Way Messaging

Voice & numbers

  • Voice API
  • SenderID
  • SenderID Protection
  • Phone Numbers
  • Call Anonymization
  • Numbers Lookup

Mobile & payments

  • Push Notifications
  • Mobile Operator Payment

Industries

  • Banking & financial services
  • Retail & e-commerce
  • Healthcare & life sciences
  • Logistics & delivery
  • Travel & hospitality
  • Public sector & utilities

Use cases

  • One-time passcode (OTP) verification
  • Appointment reminders
  • Order and delivery notifications
  • Transaction and security alerts
  • Promotional campaigns
  • Customer support conversations

Global network

  • Network overview
  • Global coverage
  • Operator connections
  • Intelligent routing
  • Delivery reports
  • Local SenderID
  • Local compliance
  • Capacity
  • Redundancy

Resources

  • What is A2P messaging
  • What is an SMS aggregator
  • SMS vs RCS vs WhatsApp
  • What is CPaaS
  • Messaging compliance basics
  • How to choose a messaging provider
  • How to register a SenderID
  • SMS spoofing and SenderID Protection explained
  • Which channel fits?
  • SMS API
  • API documentation
  • Blog
  • Messaging glossary
  • FAQ

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