Direct connection
A connection between the messaging provider and a mobile operator, with no other provider in between.
Global network
Direct operator connectivity, worldwide
Your messages reach the mobile operator over direct connections and partner direct routes, with few intermediaries on the way.
What matters
What matters for operator connections
The route a message takes to the handset matters. Every extra intermediary can add delay and cost, and is one more place where a message can be filtered or lost. A direct connection to the operator is the shortest path.
Partner direct
A direct operator connection run by a partner, used where we do not connect ourselves. The route stays short while reach grows.
Why it matters
Fewer intermediaries between your message and the handset typically means less delay, fewer points of failure and clearer delivery reports.
Grey routes
Some very cheap routes bypass proper operator agreements. They can look attractive on paper but often deliver poorly or get blocked.
How ZafeConnect delivers
How ZafeConnect delivers
No provider has its own direct connection to every operator in every country. ZafeConnect combines direct operator connections with partner direct routes, which are direct operator connections run by partners, to achieve global reach. That combination is what makes worldwide coverage possible from one provider.
Direct operator connections
Where we connect to operators directly, your traffic takes the shortest path.
Partner direct routes
Where a partner holds the direct connection, we use it to extend our global reach.
Routing decides
Intelligent routing chooses among the available routes per destination, and falls back if one has problems.
Talk through your destinations
Tell us where you send most of your traffic, and we will discuss the setup with you.
Route types
Direct and partner direct routes at a glance
Two kinds of connection carry your traffic to the mobile operators, and routing moves between them when it needs to.
| Route | Who runs the connection | What it means for you |
|---|---|---|
| Direct operator connection | ZafeConnect and the mobile operator | The shortest path: no other provider in between, and fewer places where a message can be delayed, filtered or lost. |
| Partner direct route | A partner and the mobile operator | A short route in countries where ZafeConnect does not connect itself, which extends global reach. |
| Fallback route | ZafeConnect’s routing | Used when a route has problems, so traffic keeps moving. |
Coverage, features and reporting vary by country and operator.
Buyer’s checklist
Questions to ask any provider
Whichever provider you choose, ask these. We are happy to answer them for ZafeConnect.
- Which of my destinations are served over direct connections, and which over partner direct routes?
- What happens when a route degrades?
- Who do I contact when something goes wrong on a route? (Our support team is available 24/7.)
FAQ
Operator connections: frequently asked questions
Does ZafeConnect have direct connections to mobile operators?
Yes. We use direct operator connections, complemented by partner direct routes to reach destinations around the world.
What is a partner direct route?
A direct connection to a mobile operator that one of our partners runs. We use partner directs to extend our reach to more countries while keeping routes short.
Can you tell me which route my traffic takes?
Tell us your destination countries and volumes and we will discuss the setup for them. Routing can change for quality and availability reasons.
Are direct connections always better?
Usually, but not in every case. What counts is delivery, speed and reliable reporting per destination. That is why we combine direct connections, partner directs and intelligent routing.