Industry

Messaging for public sector and utilities

Reach citizens and customers quickly with the notices that matter, at any scale.

  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

In brief

Public sector & utilities: messaging in brief

Notices, alerts and reminders that reach people reliably. ZafeConnect provides A2P SMS, Voice API and Email for this, connects to 190+ countries through direct operator connections, complemented by partner direct routes, and charges only for delivered messages.

What matters most
Reach at scale, Reliability under strain, Inclusive channels, Trust in the sender
Products that fit
A2P SMS, Voice API, Email, SenderID, SenderID Protection
Network
190+ countries; direct operator connections, complemented by partner direct routes
Integration
REST API or existing systems; live in as little as 2 weeks
Pricing model
Pay per delivered message. No setup, system or operating fees and no subscription.
Delivery
A message delivery rate of over 98% (reported; not a delivery guarantee or SLA)

What matters

What matters most

Municipalities, agencies and utility companies need to reach large groups of people quickly: outage alerts, service changes, payment reminders and appointment notices.

Reach at scale

Notices sometimes need to go to very large groups quickly.

Reliability under strain

Alerts matter most when networks are under pressure.

Inclusive channels

Not everyone uses the same app, so mix SMS, voice and email.

Trust in the sender

People should recognise official senders and be able to verify them.

How ZafeConnect helps

How ZafeConnect helps

ZafeConnect offers high-volume messaging with failover routing and several channels, so important notices do not depend on a single network.

Failover systems

Delivery continues through alternative routes or regions when networks have issues.

High-volume ready

A robust solution built for high-volume use.

Voice, SMS and email

Reach people on several channels from one platform.

Recognisable senders

Use a SenderID where the destination country allows it.

FAQ

Frequently asked questions

Can we send alerts to large groups?

The platform is built for high-volume use. Tell us your volumes and speed requirements so we can plan the right setup.

Do you offer voice as a backup?

Yes. A Voice API can deliver spoken alerts alongside SMS and email.

Can we use our own sender name?

SenderID support depends on the destination country. We confirm what applies to your recipients.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to you.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.