Chat apps

Viber business messaging for engaged audiences

Reach customers on Viber, a popular messaging app in many markets, with branded business messages.

Talk to us about Viber All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with Viber

Viber is a widely used messaging app, particularly popular in parts of Eastern Europe, the Middle East and Asia. Businesses use verified accounts to send transactional and promotional messages with images and call-to-action buttons.

Branded messages

Send from a recognizable business identity.

Rich content

Combine text, images and buttons in a single message.

Regional reach

Reach audiences in markets where Viber is popular.

One platform

Shared integration, routing and analytics across channels.

ZafeConnect lets you add Viber to the same platform as your other channels, so one integration reaches customers wherever they chat.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with Viber in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Promotions and offers with buttons
  • Transaction confirmations and shipping updates
  • Customer engagement in Viber-heavy markets

FAQ

Viber: frequently asked questions

Where is Viber most popular?

Viber is particularly strong in parts of Eastern Europe, the Middle East and Asia. Ask us which markets matter for your audience.

Can I combine Viber with SMS?

You can combine Viber with other channels on the ZafeConnect platform. Talk to us about the right combination for your use case.

What do I need to get started?

Business messaging on Viber requires a verified business account. We guide you through the requirements.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.