Global network

A global messaging network built for enterprise traffic

Reach customers in 190+ countries through one connection. Direct and partner direct operator routes, intelligent routing with fallback, real delivery reports, local SenderID and regulatory support, and capacity for millions of SMS every day.

  • 190+countries
  • 98%+delivery rate
  • Millionsof SMS daily

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

In brief

The global network in short

ZafeConnect’s network reaches 190+ countries through one platform and one integration, over direct operator connections, complemented by partner direct routes. Intelligent routing with fallback, operator delivery reports, local SenderID and regulatory support and capacity for millions of SMS every day sit on top.

Reach
190+ countries; coverage and features vary by destination
Routes
Direct operator connections, complemented by partner direct routes
Routing
Best available route per message, with fallback to alternative routes or regions
Reporting
Delivery reports from the operators, through the API, webhooks and analytics
Sender names
Local SenderID support and registration
Compliance
ZafeConnect handles local regulatory requirements per destination; the sender stays responsible for consent and content
Capacity
Millions of SMS every day
Delivery
A message delivery rate of over 98% (reported; not a delivery guarantee or SLA)

At a glance

What enterprises require, and what you get

The eight areas enterprise buyers check first when they choose a global SMS provider.

AreaWhat enterprises requireWhat ZafeConnect offers
Global coverage190+ countriesReach customers in 190+ countries through one platform and one integration.
Operator connectionsDirect connections to mobile operatorsDirect operator connections, complemented by partner direct routes for global reach.
RoutingIntelligent routing and fallbackThe best available route per message, with fallback to alternative routes or regions.
Delivery reportsReal delivery reports (DLRs) from the operatorsOperator delivery reports through the API, webhooks and analytics.
SenderIDLocal SenderID support and registrationLocal SenderID support, registration where required, and optional SenderID Protection.
ComplianceLocal regulatory handlingLocal regulatory requirements handled for the destinations you send to.
CapacityMillions of SMS dailyA platform that carries millions of SMS every day.
RedundancyMultiple upstream providersMultiple upstream providers and failover systems.

Coverage, features and reporting vary by country and operator. Tell us your destinations and we will confirm what applies to you.

How it works

How a message travels

  1. 1

    You send

    One API call or one send from the platform, whichever country the customer is in.

  2. 2

    We choose the route

    Intelligent routing selects the best available route for the destination.

  3. 3

    The operator delivers

    The message reaches the mobile operator over a direct connection or a partner direct route, and fallback takes over if a route has problems.

  4. 4

    You see the result

    The operator’s delivery report comes back to you through the API, webhooks and analytics.

FAQ

Global network: frequently asked questions

How many countries can I reach through ZafeConnect?

More than 190 countries through one platform and one integration. Coverage and features vary by destination, so tell us your countries and we will confirm what applies to you.

Does ZafeConnect have direct connections to mobile operators?

Yes. We use direct operator connections, complemented by partner direct routes (direct connections run by partners) to achieve global reach.

What happens if a route has problems?

Fallback moves traffic to an alternative route, and failover systems route messages through alternative routes or regions.

Are the delivery reports real?

Yes. The delivery status you see comes from the operators’ own delivery reports. How much detail an operator returns varies by country.

Can I send under my own brand name?

Yes, where the destination allows it. We support local SenderID rules and guide you through registration where it is required.

Does ZafeConnect guarantee delivery?

No. ZafeConnect reports a message delivery rate of over 98%. That is a reported rate, not a delivery guarantee or an SLA. Delivery depends on the destination, the operator and the recipient’s device, and the Customer Terms of Service state that delivery or receipt of messages is not guaranteed.

How much volume can the platform handle?

The platform carries millions of SMS every day. Tell us your expected volumes and peaks and we will plan the setup together.

Tell us where your customers are

Share your destination countries, volumes and requirements. We will come back with a clear plan and offer.