Chat apps

Messenger messaging for business

Reach customers on Messenger with automated and human conversations, managed with the rest of your channels.

Talk to us about Messenger All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with Messenger

Messenger is Meta’s messaging app, widely used for customer conversations that begin on Facebook pages and ads. Businesses use it for support, sales questions and notifications.

Customer conversations

Answer questions and guide purchases in a familiar app.

Automation

Combine with chatbot flows for fast answers around the clock.

Social entry points

Customers can often start a chat from your Facebook page or ads.

One platform

Shared integration and analytics across channels.

ZafeConnect lets you manage Messenger together with SMS, RCS, email and other chat apps, with shared analytics.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with Messenger in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Pre-sales questions from social media
  • Customer support
  • Order updates

FAQ

Messenger: frequently asked questions

Can I automate Messenger conversations?

Yes. You can combine Messenger with chatbots and customized message flows, and hand over to your team for complex questions.

Are there rules for when I can message customers?

Messenger applies messaging-window and content rules set by Meta. We guide you through those that apply to your use case.

Can I track Messenger with other channels?

Following all channels in one place is the goal of the platform. Ask us about the current scope.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.