Voice & numbers

Voice API: add calling to your applications

Place calls, play messages and build voice flows from your own applications.

Talk to us about Voice API All products
  • 98%+delivery rate
  • Up to 40%lower cost than traditional SMS
  • 24/7support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.

Capabilities

What you can do with Voice API

A Voice API lets your software place and manage phone calls programmatically: reading out a code, playing a recorded message or connecting two people.

Automated voice messages

Play recorded or spoken messages to customers.

Voice verification

Deliver codes by voice as an alternative to text.

Connect people

Bridge calls between customers and your team.

Alongside messaging

Use voice together with SMS and other channels.

Voice complements messaging when urgency or accessibility matters, for example for critical alerts or customers who prefer to listen.

How it works

From first message to measurable results

  1. 1

    Connect

    Integrate through the ZafeConnect API or connect your existing systems. You could be live with Voice API in as little as 2 weeks.

  2. 2

    Launch

    Send from one platform. Our system selects the most cost-efficient delivery method for you, with failover systems for network issues.

  3. 3

    Measure

    Follow performance in the analytics that are included in every ZafeConnect solution, and keep improving.

Typical use cases

  • Critical alerts that need immediate attention
  • Voice delivery of one-time codes
  • Reminders for customers who prefer calls

FAQ

Voice API: frequently asked questions

What can I do with a Voice API?

Place outbound calls, play messages, collect keypad input and connect parties, all from your own software.

Can voice back up other channels?

Yes. Voice is useful as an extra channel for urgent messages or accessibility.

Which countries are supported?

Coverage varies. Tell us your destination countries and we will confirm what is available.

Availability, features and requirements vary by country, operator and channel provider. Talk to us to confirm what applies to your use case.

  • 98%+message delivery rate
  • Up to 40%lower cost than traditional SMS
  • No hidden feesyou pay only for delivered messages
  • 2 weeksto go live – as little as
  • 24/7customer support

98%+ is ZafeConnect’s reported delivery rate, not a guarantee of delivery.