Business
Technology. The recipients of its messages are other businesses.
Customer case
ZafeHouze: email and SMS from one supplier, set up quickly
ZafeHouze, a technology company, had never sent email or SMS to other businesses. With ZafeConnect it now sends SMS through the API and email through the platform, from one supplier and under its own sender name.
In brief
The case at a glance
ZafeHouze ApS is a technology company that sends campaigns and newsletters to other businesses. It had not sent email or SMS before. It chose ZafeConnect for one supplier for both channels, a simple integration and personal contact, and went live quickly, within a few weeks.
- Customer
- ZafeHouze ApS, a technology company
- Recipients
- Other businesses (B2B)
- ZafeConnect services
- Email and SMS
- Connection
- SMS through the API; email through the platform
- Messages
- Campaigns and newsletters
- Sender name
- Own sender name (SenderID) on SMS
- Start
- Quickly, within a few weeks
- Results
- Simpler setup and operation, one overview of email and SMS, a quick start, less manual work
- Figures
- None published; the results are the customer’s own assessment
The customer
About ZafeHouze
ZafeHouze ApS is a technology company that sends campaigns and newsletters to other businesses.
Messages
Campaigns and newsletters, which depend on the recipient’s consent.
Also a Wezend customer
ZafeHouze is a customer of Wezend as well, ZafeConnect’s technology partner in the same company group.
The challenge
Starting from zero without a complicated setup
ZafeHouze had not sent email or SMS before. The challenge was getting started: connecting messaging to its own systems without a complicated setup or integration.
No existing setup
There was no email or SMS routine to build on, so the starting point was a clean sheet.
Setup and integration
The main concern was how much work it would take to connect messaging to ZafeHouze’s systems.
The choice
Why ZafeHouze chose ZafeConnect
These are the reasons ZafeHouze gives.
One supplier for email and SMS
Both channels from the same supplier, in one place.
Simple integration
A connection that did not need a complicated project.
Personal contact and support
Direct contact with people who help, during setup and in daily use.
The solution
SMS through the API, email through the platform
ZafeHouze uses two ZafeConnect services and connects each in the way that suits it.
SMS through the API
SMS is sent from ZafeHouze’s own systems through the ZafeConnect SMS API.
Email through the platform
Email campaigns and newsletters are sent from the ZafeConnect platform.
Own sender name
SMS goes out under ZafeHouze’s own sender name (SenderID) where the destination allows it.
Consent and content
As with all promotional messaging, the sender stays responsible for consent and content.
Timeline
How it went
- 1
Starting point
No email or SMS had been sent before. The goal was to start sending, with a setup that stays simple.
- 2
One supplier
ZafeHouze chose ZafeConnect for both channels, for the simple integration and the personal contact.
- 3
Connecting
SMS was connected through the API and email was set up in the platform. SMS was set up with ZafeHouze’s own sender name.
- 4
Going live
ZafeHouze started sending quickly, within a few weeks.
- 5
Running it
Email and SMS are followed in one place, with analytics included, and ZafeHouze has personal contact when it needs help.
Results
Results, in ZafeHouze’s own assessment
ZafeConnect publishes no figures for this case. These are the improvements ZafeHouze stands behind.
Simpler setup and operation
It was easy to get started and it stays easy to run.
One overview of email and SMS
Both channels are followed in one place through the included analytics.
A quick start
Live within a few weeks.
Less manual work
Messages are sent automatically instead of by hand.
This case is published with ZafeHouze’s written permission. It contains no figures and no quotation. Results are the customer’s own assessment; ZafeConnect’s own figures are described on the pricing and network pages and are not part of this case.
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